Carol de Zwager
CAROL DE ZWAGER

Free Hilversum Strategic Plan 2023-2025

Executive Summary

Free Hilversum, a key member of the Hearts of Hilversum coalition, is dedicated to reducing heart attacks and enhancing the services provided by Hilversum's police, fire, and rescue departments. This strategic plan outlines our goals, strategies, and action plans for the next three years.

Mission Statement

To create a safer, healthier Hilversum by reducing the incidence of heart attacks and improving emergency response services.

Goals and Objectives

  1. Reduce heart attack incidence in Hilversum by 20% over the next three years

  2. Improve emergency response times by 15% across all departments

  3. Increase public awareness of heart attack prevention by 50%

  4. Enhance coordination between police, fire, and rescue departments

Strategies

1. Heart Attack Prevention

  • Implement community-wide health education programs

  • Partner with local healthcare providers for preventive screenings

  • Promote healthy lifestyle choices through public campaigns

2. Emergency Service Enhancement

  • Conduct a comprehensive review of current response protocols

  • Invest in new technologies to improve dispatch and response times

  • Provide advanced training for all emergency service personnel

3. Public Awareness Campaign

  • Develop a multi-channel marketing strategy

  • Organize community events focused on heart health and emergency preparedness

  • Collaborate with local media for regular public service announcements

4. Inter-departmental Coordination

  • Establish a joint task force with representatives from police, fire, and rescue departments

  • Implement regular cross-training exercises

  • Develop a unified communication system across all departments

Action Plans

1. Heart Attack Prevention

  • Q3 2023: Launch "Know Your Numbers" campaign for blood pressure and cholesterol awareness

  • Q4 2023: Implement monthly health screenings in partnership with local hospitals

  • Q1 2024: Introduce "Hilversum Moves" initiative to promote physical activity

2. Emergency Service Enhancement

  • Q3 2023: Begin comprehensive review of current response protocols

  • Q4 2023: Procure and implement new dispatch software

  • Q2 2024: Complete advanced training for all emergency personnel

3. Public Awareness Campaign

  • Q3 2023: Develop and launch "Heartbeat Hilversum" marketing campaign

  • Q4 2023: Organize first annual "Hilversum Heart Health Fair"

  • Ongoing: Monthly features in local newspapers and radio stations

4. Inter-departmental Coordination

  • Q3 2023: Establish joint task force

  • Q4 2023: Begin quarterly cross-training exercises

  • Q2 2024: Implement unified communication system

Key Performance Indicators (KPIs)

  • Percentage reduction in heart attack incidence

  • Average emergency response times

  • Public awareness survey results

  • Number of successful inter-departmental operations

Budget and Resources

  • Total budget: €2,000,000 over three years

  • Allocation:

    • Heart Attack Prevention: 40%

    • Emergency Service Enhancement: 30%

    • Public Awareness Campaign: 20%

    • Inter-departmental Coordination: 10%

Conclusion

This strategic plan provides a roadmap for Free Hilversum to significantly impact heart health and emergency services in our community. By focusing on prevention, service enhancement, public awareness, and coordination, we aim to create a safer and healthier Hilversum for all residents.

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