Hawaiian Airlines Cancellation Policy | +1-877-658-1183
Planning a trip to Hawaii is always exciting, but sometimes unexpected changes force travelers to adjust their plans. If you’ve booked a flight with Hawaiian Airlines and now need to cancel or modify your ticket, understanding the Hawaiian Airlines cancellation policy can save you both time and money.
In this comprehensive guide, we’ll walk you through everything you need to know — from the 24-hour risk-free cancellation rule to refunds, flight credits, no-show rules, and rebooking options. If you need immediate help, you can also reach Hawaiian Airlines customer service directly at:
U.S. Toll-Free Number: +1-877-658-1183
U.K. Helpline: +44-203-869-5245
Key Highlights of Hawaiian Airlines Cancellation Policy
Before diving into details, here are the most important points travelers should know:
24-Hour Risk-Free Cancellation: Cancel within 24 hours of booking (if booked at least 7 days before departure) and receive a full refund.
Fare Rules Apply: Refund eligibility depends on the type of fare purchased (Main Cabin, First Class, or Saver).
Non-Refundable Tickets: These generally receive travel credits instead of cash refunds.
Refundable Tickets: Fully refundable to the original payment method.
Award Flights: Miles are redeposited, but fees may apply depending on the timing.
No-Show Policy: If you fail to board without cancellation, the ticket value may be forfeited.
Contact Support Anytime: Call +1-877-658-1183 (U.S.) or +44-203-869-5245 (U.K.) for quick assistance.
Hawaiian Airlines 24-Hour Cancellation Policy
Hawaiian Airlines follows the U.S. Department of Transportation’s 24-hour cancellation rule.
If you book your ticket directly through the official website, app, or customer service, you may cancel within 24 hours of purchase and get a full refund.
This applies only if your flight’s departure is at least 7 days away at the time of booking.
Refunds are processed back to your original form of payment.
Need help with a 24-hour cancellation? Dial +1-877-658-1183 (U.S.) or +44-203-869-5245 (U.K.) for immediate support.
Refundable vs. Non-Refundable Tickets
Your ticket type determines whether you receive a refund or travel credit.
Refundable Tickets
Available mostly in First Class and certain Main Cabin fares.
If canceled, you receive a cash refund to your original payment method.
Ideal for travelers seeking flexibility.
Non-Refundable Tickets
The most common ticket type.
If canceled, you do not get a cash refund. Instead, you’ll receive a Hawaiian Airlines travel credit for future use.
These credits must usually be used within 1 year of the original booking date.
Not sure if your ticket qualifies? Call +1-877-658-1183 (U.S.) or +44-203-869-5245 (U.K.) and speak with a cancellation expert.
How to Cancel a Hawaiian Airlines Flight
Canceling your ticket is simple, and you can do it online, via the mobile app, or through customer service.
Online Cancellation Steps:
Visit www.hawaiianairlines.com .
Go to the “Manage Flights” section.
Enter your confirmation code and last name.
Select the flight you want to cancel.
Review cancellation terms (refund or credit).
Confirm cancellation and receive an email confirmation.
By Phone:
If you prefer personal assistance, call:
U.S. Travelers: +1-877-658-1183
U.K. Travelers: +44-203-869-5245
The support team can help you cancel, check refund eligibility, and apply credits toward future bookings.
Hawaiian Airlines No-Show Policy
If you do not show up for your flight and fail to cancel in advance:
The value of your ticket may be forfeited.
No refund or credit is usually given.
Always cancel in advance, even if you don’t plan to travel.
Avoid losing your money—call +1-877-658-1183 (U.S.) or +44-203-869-5245 (U.K.) to process a quick cancellation.
Award Ticket Cancellations (HawaiianMiles)
If you booked a flight with HawaiianMiles:
Miles will be redeposited into your account after cancellation.
A redeposit fee may apply depending on fare rules and timing.
Taxes and fees paid will be refunded.
For personalized assistance with award bookings, reach out to customer service at +1-877-658-1183 (U.S.) or +44-203-869-5245 (U.K.).
Hawaiian Airlines Cancellation Fees
Since 2021, Hawaiian Airlines has made cancellations more flexible:
Main Cabin & First Class (excluding Saver fares): No cancellation or change fees.
Main Cabin Basic / Saver fares: Non-refundable and non-changeable. You cannot modify or cancel these for credits.
Award Tickets: May involve redeposit fees depending on fare rules.
How Refunds Work
Refund processing depends on the payment method:
Credit/Debit Card: Refunds usually take 7–10 business days.
Cash/Check: May take up to 20 business days.
HawaiianMiles Bookings: Miles are returned to your account, and taxes are refunded.
If your refund seems delayed, you can call the helpline at +1-877-658-1183 (U.S.) or +44-203-869-5245 (U.K.) for updates.
How to Use Hawaiian Airlines Travel Credits
If you cancel a non-refundable flight, you may get a future travel credit instead of cash.
Credits are usually valid for 12 months from the original booking date.
They can be applied toward base fares and some taxes/fees.
Travel credits are linked to the passenger’s name and cannot be transferred.
Need help redeeming credits? Call +1-877-658-1183 (U.S.) or +44-203-869-5245 (U.K.).
Cancellations Due to Flight Disruptions
Sometimes, Hawaiian Airlines may cancel or delay flights due to weather, technical issues, or operational disruptions.
In such cases:
You may be rebooked on the next available flight at no extra cost.
If rebooking is not acceptable, you may request a full refund.
For major disruptions, you may also receive meal vouchers or hotel accommodation, depending on the situation.
Always confirm your options by calling customer support at +1-877-658-1183 (U.S.) or +44-203-869-5245 (U.K.).
Tips to Avoid Cancellation Fees and Issues
Book Refundable Tickets: If your schedule is uncertain, this gives you maximum flexibility.
Cancel Early: Always cancel before your scheduled departure to preserve ticket value.
Check Fare Rules Before Booking: Saver fares are cheaper but much less flexible.
Use Travel Insurance: Coverage may help recover costs in case of emergencies.
Call Support for Complex Itineraries: Multi-leg and codeshare flights may have unique rules.
Why Call Hawaiian Airlines Support?
While online cancellations are easy, speaking with a representative ensures you don’t miss out on refund options, travel credits, or special accommodations.
You can reach out 24/7:
For U.S. Travelers: +1-877-658-1183
For U.K. Travelers: +44-203-869-5245
Final Thoughts
Understanding the Hawaiian Airlines cancellation policy is crucial for stress-free travel planning. Whether you’ve booked a refundable ticket, non-refundable fare, or award flight, knowing your rights and options helps you save time and money.
If you’re facing last-minute changes or need quick assistance with cancellations, refunds, or rebooking, don’t hesitate to call:
U.S. Toll-Free Helpline: +1-877-658-1183
U.K. Helpline: +44-203-869-5245
